Cobertura de incidentes, troubleshooting avançado e remediação em situações de crise.

Suporte

Citrix

on-premises

Citrix Virtual Apps & Desktops
Citrix Provisioning Services
Citrix MCS
Citrix WEM
Citrix Profile Manager
Citrix Policies
Citrix ADC – Gateway
Citrix ADC – Load Balance
Citrix Analytics for performance
Citrix Analytics for security
Citrix FAS (MFA, O365, Google, OKTA etc)

Cloud & saas

Citrix DaaS
Citrix Provisioning Services
Citrix MCS
Citrix WEM
Citrix Profile Manager
CITRIX POLICIES
CITRIX GATEWAY services
CITRIX SPA
CITRIX ANALYTICS FOR PERFORMANCE
CITRIX ANALYTICS FOR SECURITY
CITRIX FAS (MFA, O365, GOOGLE, OKTA ETC)

MICROSOFT

on-premises

microsoft active Directory
Microsoft DNS
Microsoft DHCP
Microsoft Cluster
Microsoft NLB
Microsoft GPOs
Microsoft Active Directory – Domain & Forest trust
Task Management (Shell Script & Powershell)
Windows Servers OS:
Windows 2008/2008R2
Windows 2012/2012R2
Windows 2016
Windows 2019
Windows 2022
Windows Desktop OS:
Windows 7
Windows 8/8.1
Windows 10
Windows 11

Cloud & saas

Microsoft Azure AD
Microsoft Azure AD Connect
Microsoft O365
Microsoft DNS
Microsoft DHCP
Microsoft Cluster
Microsoft NLB
Microsoft GPOs
Microsoft Active Directory – Domain & Forest trust
Task Management (Shell Script & Powershell)
Windows Servers OS:
Windows 2016
Windows 2019
Windows 2022
Windows Desktop OS:
Windows 10
Windows 11